Blog Post | 6 February 2025
How Governments Can Use XR
In recent years, technological advancements have accelerated at unprecedented rates. Over the past two years alone, the integration of artificial intelligence (AI) into daily life has revolutionized industries, transformed workflows, and reshaped communication methods. But it’s not just AI driving this rapid transformation.
Think back to the games we played as children – Jumpman, Tetris, Lunar Patrol. These pixelated classics, while simple in design, captivated us and fueled our imaginations, offering glimpses of virtual escapism. Yet, the nostalgia of those early gaming moments pales in comparison to the technological marvels of today. We are not here to talk about gaming. Instead, we will explore how XR technology, widely known for entertainment applications, can serve as a transformative tool for governments, particularly in addressing high-risk environments.
Modern advancements have transformed the digital landscape, turning what was once entertainment into tools for real-world innovation. Envision a firefighter stepping into a blazing inferno, not in reality, but through a meticulously simulated environment powered by extended reality (XR). This technology seamlessly integrates photorealistic graphics, dynamic physics, and immersive sensory feedback, creating experiences so authentic they border on indistinguishable from reality.
BUT WHAT IS XR?
Extended Reality, or XR, is an umbrella term that encompasses three core technologies: Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR). Each offers unique features and applications.
AR overlays digital elements, such as text or 3D objects, onto the real-world using devices like smartphones or smart glasses. It’s widely used in fields like urban planning, where architects and developers visualize future projects on existing landscapes.
VR, on the other hand, creates entirely virtual environments, immersing users in simulated worlds. It’s commonly used for corporate training, healthcare, and education. For example, medical professionals use VR to practice surgical procedures without any risk to patients. It could also be a powerful tool for helping patients confront trauma and phobias, and simultaneously gives therapists better insights into how to help their clients and engage in richer discussions.
Meanwhile, MR blends elements of AR and VR, allowing users to interact with digital content and their physical surroundings simultaneously. This fusion is particularly valuable for collaborative tasks, such as disaster response planning or complex equipment maintenance.
XR SUCCESS STORIES
The need for realistic, hands-on training is undeniable, especially in life-or-death situations. Traditional methods, while valuable, often fall short in replicating the complexity and unpredictability of real-world crises. This is where XR becomes a game-changer. By creating immersive, controlled environments, XR enables teams to develop critical skills, enhance coordination, and build confidence without exposing them to actual danger.
XR IN MODERN FIREFIGHTING
In Australia, XR is being used to train firefighters by creating highly detailed virtual fire scenarios. Using headsets that simulate tools like hoses and extinguishers, trainees can interact with virtual flames, smoke, water, and foam, gaining a deep understanding of fire behavior. This approach provides the opportunity for repeated practice in various scenarios, from structural fires to wildfires, all without environmental damage or physical risks. By enabling repeated exposure to varied and high-risk scenarios, XR accelerates the learning process, allowing trainees to develop critical skills more quickly compared to conventional methods.
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IMMERSIVE POLICE TRAINING
In various parts of the world, including Mexico City and Washington, law enforcement and trainees are leveraging advanced virtual reality (VR) training tools to prepare for real-world challenges. In Mexico City, police trainees utilize VR headsets, location-based software, and private 5G networks for immersive 1.5-hour sessions that simulate scenarios like active shooter responses and urban patrols, fostering collaboration and quick decision-making. Similarly, programs in Washington integrate VR technology into their criminal justice training, allowing students to navigate high-pressure scenarios and practice essential decision-making skills.
These VR environments, designed for multi-user interaction, enable entire units to practice coordinated strategies. The mobility, reliability, and realism of extended reality (XR) technology are transforming police training globally, equipping law enforcement with the tools to navigate complex, dynamic scenarios effectively.
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XR INNOVATIONS IN HIGH-RISK INDUSTRIES
Beyond firefighting and policing, XR training extends to industries like the military and oil and gas. The U.S. Air Force uses VR to train B-52 pilots in simulated environments, allowing them to master complex controls and procedures without risking multi-million-dollar aircraft. Meanwhile, oil rig workers use VR to acclimate to hazardous environments, reinforcing safety protocols and minimizing workplace risks. In each case, XR delivers cost-effective, scalable, and safe solutions for high-stakes training needs.
WHAT ARE THE BENEFITS OF XR TRAINING PROGRAMS?
FASTER SKILL ACQUISITION
Virtual reality learners acquire skills four times faster than in a regular classroom, resulting in a faster time to competency which is an essential factor for any training program. Organizations benefit from reduced wait times and related expenses by expediting onboarding, while trainees gain confidence to apply what they’ve learned, with studies showing a 275% increase in confidence following VR instruction. Such immersive training experiences help firefighters prepare for real-life emergencies with unmatched realism while also maximize performance by fostering both competence and confidence.
XR AT THE CORE OF PRODUCTIVITY
In addition to accelerating learning and building confidence, XR training significantly boosts productivity. Some have reported productivity increases of up to 34% by using XR for complex tasks in industrial settings, while others achieved nearly a 29% reduction in warehouse picking times. Meanwhile, emergency response teams that practice crisis scenarios in safe, virtual environments can respond more decisively and coordinate more effectively during real incidents. Altogether, these advancements translate into cost savings, improved resource allocation, and a far more capable workforce across diverse industries.
ENHANCED SAFETY THROUGH SIMULATION
XR-based training offers a higher level of safety compared to traditional methods by eliminating the need for trainees to engage in potentially hazardous, real-life situations. XR technology facilitates the creation of highly realistic safety simulations, allowing trainees to encounter hazardous scenarios in a controlled virtual environment. Using XR devices, trainees can inspect the environment, identify potential hazards, and make informed decisions on how to address or avoid them, all without exposing themselves to actual danger.
COST-EFFECTIVE AND EFFICIENT
Studies show that immersive VR training can significantly lower overall costs while enhancing learner focus and engagement. Some programs have seen participants complete training 1.5 times faster than with traditional e-learning, and others report up to 16 times greater knowledge retention. In certain cases, training time has been reduced by 40%, with a corresponding 70% improvement in performance. Furthermore, XR headsets can be deployed anywhere, enabling multiple trainees to learn simultaneously. This approach accelerates proficiency, boosts engagement, and ultimately fosters more motivated and efficient learning experiences.
Governments around the world are already embracing XR technology, transforming the way they prepare personnel for high-risk situations. As this technology continues to evolve, we’re witnessing a shift in how we approach public safety and preparedness. The potential is vast, and the promise of XR in shaping a more efficient, responsive, and safer world is only beginning to unfold. The question now is not just how it will be used, but how far we can push its limits to create a future where these advancements protect and empower us all. The days when XR was associated solely with gaming are behind us. Today, it represents a groundbreaking shift in how we prepare for and address the complexities of the real world.
References:
From training to collaboration: how XR can transform public sector operationsFrom training to collaboration: how XR can transform public sector operations :: Gov Tech Review. (n.d.). https://www.govtechreview.com.au/content/gov-tech/article/from-training-to-collaboration-how-xr-can-transform-public-sector-operations-71388395
How XR Improves training Programs for High-Risk Industries. (2024, May 21). Training Industry. https://trainingindustry.com/articles/learning-technologies/how-xr-improves-training-programs-for-high-risk-industries/
Li, S., Wang, Q., Wei, H., & Chen, J. (2024). Extended Reality (XR) training in the construction industry: A content review. Buildings, 14(2), 414. https://doi.org/10.3390/buildings14020414
Moise, A. (2023, September 26). XR – Faster, Better, Cheaper: Can XR be the Panacea for Training? Aequilibrium. https://aequilibrium.com/faster-better-cheaper-can-xr-be-the-panacea-for-training/